Exporting Electronics from South Africa

We proudly supply tech and electronics to customers across the African continent. However, navigating cross-border customs and SARS (South African Revenue Service) regulations can make individual international shipments slow and complex.

Self-Collection (Ex Works) & VAT Refunds If you choose to have your order collected from our facility, the sale is processed on an Ex Works (EXW) basis. This means you take full responsibility for the shipping and export process once the goods leave our store.

  • Claiming VAT: Because the items are collected locally, South African VAT will be charged on your invoice. As a foreign buyer, you can claim this VAT back at the border when the goods leave the country. Please read the SARS guide on VAT refunds for foreign enterprises for the exact requirements.

Why We Recommend Freight Forwarders To avoid delays at the border, we highly recommend using a professional freight forwarder. They have the specialized infrastructure to clear electronics through customs much faster than individual businesses.

While you are free to use any logistics partner, our customers have successfully worked with:

Disclaimer: We do not have any contractual relationship with these forwarders. You must use your own judgment when selecting a logistics partner, and all transit risks remain strictly with you as the buyer.

Direct Courier Shipping (DHL, FedEx, UPS) If you prefer that we manage the export (Free on Board), we can ship your devices using international couriers. Please request a quote by emailing us on [email protected].

Please note:

  • Higher Costs: Premium courier services cost significantly more than standard freight forwarding.
  • No SA VAT: We will handle the South African export documentation, meaning your invoice will be exempt from South African VAT upfront.
  • Destination Taxes: You remain completely responsible for clearing the electronics through your own country’s customs, including paying all local import duties and clearing fees.

Cross-Border Warranty Policy All electronics sold by us carry a strictly South African-based warranty. If a device experiences a fault and requires testing, repair, or replacement under warranty, the buyer is fully liable for all logistics and costs to return the item to our store in South Africa, as well as the cost of shipping the item back to the destination country.