Not satisfied with your purchase?
If you are not satisfied with your purchase, you may return it to us within 10 business days of receipt of the goods. In line with the Consumer Protection Act, an exchange or a refund is subject to a) submission of the original receipt, and b) the items are in their original packaging and condition. When items are not returned in this manner, a handling fee may be charged. Digital products and courier fees are non-refundable.
Log a return merchandise authorization (RMA), by contacting us via email on [email protected] . No items will be accepted without a RMA number.
Risk of returning the items lies with the consumer, so we strongly recommend that you fully insure the package and you use a courier that can provide you with a proof of delivery.
Returns will take approximately 5 business days to process once the goods have arrived. Refunds are deposited directly into your credit card or bank account. This process may take up to 10 to 30 days.
Have further questions? Contact us on [email protected] for more information.