---
title: Grandstream UCM RemoteConnect Cloud IM Add-On
date: 2025-09-25T11:08:24Z
modified: 2026-05-05T16:50:00Z
permalink: "https://tech.co.za/product/grandstream-ucm-remoteconnect-cloud-im-add-on-ucmrc-cloud-im-add-on/"
type: product
status: publish
excerpt: ""
wpid: 552313
product_brand:
  - Grandstream
product_type:
  - simple
product_visibility:
  - featured
  - outofstock
product_cat:
  - Software
featured_image: "https://tech.co.za/wp-content/uploads/2025/09/17093.webp"
---

Grandstream UCM RemoteConnect is a cloud-based service for the UCM6300 series IP PBXs, designed to simplify and secure remote communication. It enables remote users, branch offices, and mobile teams to connect to the central PBX without complex network configuration. Using automatic NAT traversal and hosted on AWS, it ensures high availability and strong performance. UCM RemoteConnect integrates with the Grandstream Wave app and GDMS, offering seamless voice, video, and messaging access from anywhere.
Key features

Secure remote SIP registration to UCM6300 series IP PBXs
Automatic NAT firewall traversal—no manual network setup required
Integrated with Grandstream Wave app for mobile and web-based communication
Centralised device and user management via GDMS
Built-in diagnostics, alerts, and advanced system monitoring
Hosted on AWS for reliability and high availability
Available in multiple subscription tiers, including a free plan