About Cosmetic Grades

All products are classified under a cosmetic grading system. The following describes what you can expect from each grade. Grade B products are functionally equivalent to Grade A, and will include the same warranty and customer support as Grade A products. Pricing on Grade B products will typically be lower than Grade A products.

Cosmetic Grade A:

Grade A products will have overall excellent to very good cosmetic condition. Some Grade A units will be cosmetically pristine while others may have light scratches or other minor blemishes. Some Laptops may exhibit some shiny areas around the keyboard (space bar, touchpad and/or touchpad buttons), but the keyboard keys will be in excellent condition. Cosmetic blemishes will have no impact to the system’s overall functionality or performance.

Cosmetic Grade B:

These units will have some cosmetic blemishes that include scratches and/or other surface imperfections. Some Laptops may exhibit shiny keys on the keyboard and/or shiny surfaces around the keyboard. All key characters will be legible.